Database Management

Experience installing and administering numerous DB systems
- mySQL, Microsoft SQL, PostgreSQL
- Access
- Redshift
and others

Technical Project Management

- Managed upgrades and rollouts of VOIP phone system, Microsoft Exchange and many other applications.
- Planned, managed and implemented transition from physical tape backup to EMC Data Domain
- Overhaul of system including using API
Information Technology Project Management, Spring 2013 - NEU

System Engineering and Administration

· Redhat Linux and Windows Server 2008/2012
· Active Directory and Microsoft Exchange
· VMware VSphere, EMC Networker - Data Domain
· AWS – EC2, CloudFront.

Application Support Management

- Administration of ticketing systems -,, spiceworks and others
- Internal process and documentation creation for enterprise support systems
- Authored countless KB articles and best practice documents for client consumption


Experience creating and publishing client facing documentation pointed at all levels of technical understanding.  Experience training executives


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